Jorge Yoshio Sato Junior
Summary
Experienced professional with over 10 years of experience in IT Sales Engineer, understanding customer needs and developing solutions focusing on call center and unified communications, such as PBX, mobility, video and audio conferences in different kind of industries in Brazil and Latin America. Expertise in developing full cycle of projects in complex architecture environments, executing Proof of Concept (POC) to show that service can be successfully deployed. Skilled professional in conducting technical solutions for each customer and executing training clarifying doubts for commercial or technical areas. My key strengths include: problem solving, great communication, analytical skills, critical thinking and attention to details.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Sales Engineer
Betta Global Partner
07.2022 - 03.2024
- Perform pre sales to main Enterprise customers, understanding their needs, analyzing issues and designing solutions thought Avaya, NICE and other Telecom providers, preparing quote, including technical project detailed and cost, ensuring customer satisfaction, as a result, achieve of 10 million CAD from Business Unit in 2023
Senior Sales Engineer
StarLeaf
07.2019 - 07.2021
- Supported all regional Partners located in Central and Latin America on Cloud Video Conferencing prospects and providing depth technical support, understanding customer needs, showing why our service is the best solution for the customers, as a result, achieve of 160% in the 2nd semester in 2019 and exceed more than 500 thousand CAD in 2020
Senior Sales Engineer
Betta Global Partner
06.2016 - 07.2019
- Perform pre sales to main Enterprise customers, understanding customer needs, analyzing their issues and designing solutions thought Avaya, NICE and other Telecom providers, ensuring customer satisfaction.
Sales Engineer
Telesul Sistemas
03.2008 - 06.2016
- Provided technical support to both internal sales reps and external customers, designing solutions Avaya, NICE, Radvision, Polycom products, ensuring customer satisfaction.
Education
Bachelor's in Computer Science -
São Judas Tadeu University
01.2007
Skills
- Product Demonstration
- Pricing strategy
- Customer Relationship Building
- Solution selling
- Presentation Skills
- Team Collaboration
- Technical Documentation
- Technical consulting
- Competitive Analysis
- Sales Proposals
- Technical Troubleshooting
- Project Specifications
Certification
- Avaya Certified Design Specialist - Avaya Midsize Solutions Design (ACDS - 3781), 05/26/23, 05/26/25
- Avaya Certified Design Specialist - Avaya Call Center Elite Design (ACDS - 3382), 07/21/23, 07/21/25
- Avaya Certified Design Specialist - Avaya Platform Design (ACDS - 3186), 10/04/23, 10/04/25
- Avaya Design Readiness Associate - Avaya Cloud Office Design (ADRA - 0001), 07/13/22
- Avaya Design Readiness Associate - Avaya Experience Platform Design (ADRA-0002), 08/24/22
- Avaya Design Readiness Associate - Avaya Meetings Server Design (ADRA - 0003), 08/25/22
- Avaya Design Readiness Associate - Avaya Enterprise Platform Connect Design (ADRA - 0006), 12/05/23
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Senior Sales Engineer
Betta Global Partner
07.2022 - 03.2024
Senior Sales Engineer
StarLeaf
07.2019 - 07.2021
Senior Sales Engineer
Betta Global Partner
06.2016 - 07.2019
Sales Engineer
Telesul Sistemas
03.2008 - 06.2016
Bachelor's in Computer Science -
São Judas Tadeu University